Doors open 60 minutes prior to tip off!

There is a no bag policy at Fiserv Forum. Wallets smaller than 4” x 6” x 1” are permitted. Exceptions to this policy are diaper bags and bags needed due to medical necessity, which will need to be x-rayed by security.

Did you purchase Magic Pass? Magic Pass will run from 11:30 am – 12 pm or 4:30pm - 5pm on the main court. Magic Pass doors open 2 hours before the game and guests are encouraged to arrive early. Please enter through the BMO North entrance (located off N. Juneau Ave between Vel R. Phillips Ave and N. 5th Street). Join the Harlem Globetrotters and the Washington Generals on the court before the game to show your skills, shoot some hoops, and get player autographs and photos! The one-of-a-kind 30-minute pre-game, MAGIC PASS begins 90 minutes before tip-off and will create memories you'll never forget. 

Note: This was an optional upgrade, you must have an additional ticket to the game as well. All customers must have a game ticket AND Magic Pass for entry. Soft/rubber soled shoes must be worn on the court. Everyone attending Magic Pass, regardless of participation, must have a Magic Pass ticket as well as a game ticket. If you plan on attending Magic Pass, please make sure you have BOTH tickets. This includes all children, as well as the parent(s)/guardian(s) wishing to accompany them. No exceptions.

Did you purchase a Celebrity Court Pass? This experience will take place from 12:15-12:45 pm or 5:15-5:45 pm. Please arrive and check-in no later than 30 minutes prior to game time (by 12:30 pm or 5:30 pm) courtside at the announcer’s table in front of Section 117 on the arena floor. Your Court Pass gets you down to the floor for an up close and personal view of the Harlem Globetrotters during their pregame shootaround! You’ll have exclusive access to the court, where you have the opportunity to see the players warm-up their World Record breaking shots and skills. Warm-ups begin 30 minutes before game time.

Late arrivals will not be refunded. Children under 10 may not participate unaccompanied. Each person wanting to access the court must purchase the Celebrity Court Pass, and a ticket to the main event is also required. Soft/rubber soled shoes must be worn on the court. Other Party Guests that do not have a ticket are not permitted on court. This includes all children, as well as the parent(s)/guardian(s) wishing to accompany them. No exceptions.

Did you purchase a Behind-The-Court Meet & Greet? This experience will take place from 12-12:30 pm or 5-5:30 pm. Please arrive and check-in no later than 45 minutes prior to game time (by 12:15 pm or 5:15 pm) at the MEET HERE Banner, located courtside at the announcer’s table in front of Section 117 on the arena floor. Doors open 1 hour before gametime. Before you see them on the court, this is your chance to meet them and get an exclusive look at some behind-the-court magic that makes the Globetrotters unforgettable! A limited number of fans will have the opportunity to interact 1:1 with some of your favorite Harlem Globetrotters stars, get the inside scoop from players and take exclusive photo ops - plus receive a commemorative lanyard!

Late arrivals are not permitted and will not be refunded. Children under 10 cannot participate unaccompanied. Each person must purchase the Meet & Greet add-on to be allowed entry into the Meet & Greet. Reminder that a ticket to the main event is also required.

Please Note: All customers must have a game ticket AND Behind-the-Court Meet & Greet ticket for entry. Everyone attending Behind-the-Court Meet & Greet, regardless of participation, must have a Behind-the-Court Meet & Greet ticket as well as a game ticket. If you plan on attending Behind-the-Court Meet & Greet, please make sure you have BOTH tickets. This includes all children, as well as the parent(s)/guardian(s) wishing to accompany them. No exceptions.